Job Id: 6670

Tech Quest Solutions Inc.

techquestsolutions@outlook.com

Calgary

Alberta

Full Time

Technical Support Specialist: $35.39 CDN / hour 

Full time 

1 Vacancy 

Education: 

Secondary (high) school graduation certificate 

Experience: 

1 year to less than 2 years 

Responsibilities 

Tasks: 

• Give access to computer networks
• Respond to users experiencing difficulties with computer
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Provide business systems, network and Internet support to users in response to identified difficulties
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
• Perform Web-server backup and recovery operations